Learn Customer Service at Valley Vintage

Valley Vintage offers a supported employment pathway to dive into retail. Work side‑by‑side with a small team in our bustling op‑shop, learn everything from cash‑register handling to visual merchandising. Help the community give items a second life.

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What is it like to work here?
Logo for Valley Vintage a pink stylized V with pink text 'Valley' and yellow text 'VINTAGE'
  • No. We start with the basics and coach you step‑by‑step, tailoring each task to your comfort level.

  • Absolutely. Shifts are arranged around your availability and the goals you’ve set in your NDIS plan.

  • Yes. Working in our op‑shop is claimed as a supported employment option within your plan.

Valley Vintage Icon of a white T-shirt on a pink background.

Retail‑Focused Tasks That Align With Your NDIS Goals

  • A team member with red hair, glasses, and a black shirt with red accents is smiling while cutting a paper tag with scissors at a counter. In the background, there are clothing racks, shelves, and a fan in our Valley Vintage shop.

    What will a typical shift look like for me?

    You’ll join a small crew to greet customers, operate the cash register and EFTPOS, price and tag items, restock shelves and help create eye‑catching window displays.

    Each activity is matched to your current abilities with regular opportunities to learn and grow.

  • A man with short dark hair and a light complexion behind a table displays jewelry, CDs, and a tape dispenser, with framed pictures on the wall behind him and a chalkboard in the background in our Valley Vintage shop.

    Which new skills will I learn?

    Practical retail know‑how like customer service, point‑of‑sale systems and inventory control.

    Not only that, you’ll develop confidence in talking to new people, teamwork, time‑management and visual‑merchandising.

  • A woman in our Valley Vintage shop, pushing a cart filled with household items like a cooking pot, a tray, a colourful cloth, and other kitchenware. She is smiling and wearing a black Valley shirt with red accents.

    How does this role line up with my NDIS plan?

    The hands‑on duties build daily‑living confidence, boost community participation through face‑to‑face interaction, and deliver the employment‑readiness outcomes to work towards your NDIS goals.

  • Group of people standing outside Valley Vintage store, smiling for a photo.

    Who will be there to support me?

    Our dedicated support staff work alongside you and your team members, to walk you through every task, conduct safety checks and provide tailored feedback so you stay confident and aligned with your NDIS goals.

Ready to learn more about supported employment with Valley Vintage?

Chat to the team